Heritage Art Bazaar

Privacy Policy – Heritage Art Bazaar

How we collect, use, store, and protect your personal information.

Last updated:

Overview
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At Heritage Art Bazaar, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use the Heritage Art Bazaar website, services, and related platforms.

1. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or services. Any updates will be posted on this page along with the revised Last Updated date.

We encourage users to review this Privacy Policy periodically.

2. Information We Collect
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We may collect personal and non-personal information from users in various ways when they interact with our website, products, services, or customer support.

A. Information You Provide Directly

This may include:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through payment gateways)
  • Account login information
  • Order and purchase history
  • Messages or inquiries submitted through forms or customer support
  • Artwork preferences, wishlist items, or cart details

You may choose not to provide certain information; however, this may limit your ability to access some features of our services.

3. Information Collected Automatically
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When you use our website, we may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and browsing activity
  • Time spent on pages
  • Referral URLs
  • Cookies and tracking technologies

This information helps us improve website performance, user experience, analytics, and security.

4. Cookies and Tracking Technologies
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Heritage Art Bazaar uses cookies, pixels, and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and usage
  • Personalize content and advertisements
  • Enhance shopping experience

Most browsers accept cookies automatically, but users may disable cookies through browser settings. Please note that some website features may not function properly if cookies are disabled.

5. How We Use Your Information
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We use your information for purposes including:

A. Order Processing and Services

  • Processing purchases and payments
  • Managing deliveries and returns
  • Providing customer support
  • Managing user accounts

B. Communication

  • Sending order confirmations and updates
  • Responding to inquiries
  • Sending service-related notifications

C. Marketing and Promotions

  • Sending promotional emails, offers, and updates
  • Showing relevant advertisements and recommendations

Users may opt out of marketing communications at any time.

D. Security and Fraud Prevention

  • Detecting unauthorized activities
  • Preventing fraud and misuse
  • Protecting users and our platform

E. Website Improvement

  • Conducting analytics and research
  • Improving website functionality and user experience
6. Sharing of Information
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We may share your information with trusted third parties only where necessary, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and IT service providers
  • Analytics and marketing platforms
  • Customer support providers
  • Legal authorities where required by law

We do not sell your personal information to third parties.

Third-party service providers are expected to handle your information securely and in accordance with applicable privacy laws.

7. User-Generated Content
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Users may submit reviews, comments, artwork feedback, or other public content on our platform.

Any information shared publicly may be visible to other users. Heritage Art Bazaar is not responsible for how third parties use publicly shared information.

9. Children's Privacy
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Heritage Art Bazaar does not knowingly collect personal information from children under the age of 18 without parental or guardian consent.

If we become aware that information from a child has been collected without appropriate consent, we will take steps to delete such information promptly.

10. Data Security and Retention
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We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide services
  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements and policies
11. Your Rights
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Depending on applicable laws, users may have rights regarding their personal information, including:

  • Access to personal data
  • Correction of inaccurate information
  • Deletion of personal information
  • Withdrawal of consent
  • Restriction or objection to certain processing activities
  • Opting out of marketing communications

To exercise any of these rights, users may contact us using the details below.

12. Applicable Law and Jurisdiction
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This Privacy Policy and all matters relating to the use of the Heritage Art Bazaar website shall be governed by the laws of India.

Any disputes arising in relation to this website or policy shall be subject to the jurisdiction of the appropriate courts in India.

13. Contact Us
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If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Heritage Art Bazaar